Privacy Policy

Privacy Policy

Introduction

Welcome to http://vehicle-structural-repair.dentrepair-talk.com (referred to as “Vehicle Structural Repair,” “we,” or “us”). We are dedicated to maintaining a transparent and secure online environment for our users while respecting their privacy. This Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in compliance with numerous global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) from the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) from Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) from South Africa

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please be informed that this policy does not extend to third-party websites, apps, or services accessed through links on our platform. These external entities have their own privacy policies governing data collection and usage, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy guides how we interact with users in various scenarios:

  • Using Our Applications and Services: As an authorized user, your participation involves providing personal details, interacting with our features, and utilizing our services.
  • Visiting Our Websites: When you browse our websites, linked to this policy, certain data is collected automatically as described below.
  • Communication from Us: This includes newsletters, promotional emails, phone calls, or text messages (SMS) sent for marketing purposes or to provide essential updates.

Personal Data Collection

We collect diverse categories of personal information, including:

  • Account Information: Details required to create and manage your user account on our platform.
  • Payment Information: Secure processing of financial transactions, including cardholder data, is conducted through trusted payment gateways.
  • Financial Information: We may collect data related to your financial status or creditworthiness for specific services or promotions.
  • Purchase Information: Records of products or services purchased from us, including transaction dates and amounts.
  • Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, or advertising IDs to deliver targeted content.
  • Location Data: With your consent, we may gather information about your physical location to provide personalized services.
  • Feedback: Opinions, reviews, or comments you share with us help improve our products and services.
  • Social Media Information: When you interact with us on social media platforms, we may collect data from those accounts to personalize your experience.
  • Product Information: Details about the products you view, search for, or purchase on our website.

We obtain this data through direct user input, automated tracking technologies, and in some cases, from trusted third parties who assist us in delivering services.

Cookies

Cookies are small text files placed on your device to enhance your browsing experience and provide tailored interactions with our website:

  • Strictly Necessary Cookies: These ensure basic functions of our site, like secure login or language preferences.
  • Preference Cookies: Remembering user choices for a more personalized visit.
  • Analytics Cookies: Tracking user behavior to analyze trends and improve our services (e.g., Google Analytics).

Users have the option to control non-essential cookie preferences through our Cookie Manager, allowing you to customize your browsing experience.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes specified during collection or as required by law:

  • Data related to account activities is retained until the associated account is inactive.
  • Transactional records are kept for billing, tax, or dispute resolution purposes.
  • We may store aggregated or anonymized data indefinitely for research and analytics.

Upon request or upon expiry of retention periods, we promptly delete or anonymize personal data to ensure confidentiality.

Security Measures

Protecting your data is a top priority. We implement robust security procedures to safeguard your personal information:

  • Encryption: Secure data transmission and storage through industry-standard encryption protocols.
  • Secure Third-Party Processing: Engaging trusted partners who adhere to strict privacy standards for data processing tasks.

Children’s Privacy

We are committed to protecting the online privacy of children under 18 years old. Our services are not intentionally designed or directed at individuals in this age group, and we do not knowingly collect personal information from minors.

Your Rights

Depending on your location, you possess certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have inaccuracies corrected or incomplete data completed.
  • Erasure (Right to be Forgotten): Demand the deletion of your personal data in specific circumstances.
  • Restriction: Limit our processing of your data for certain purposes.
  • Portability: Receive a copy of your data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data based on legitimate interests or for direct marketing purposes.
  • Non-Discrimination: Ensure that exercising your data rights does not negatively impact your interactions with us.

To exercise these rights or lodge a complaint, please contact our dedicated privacy team at the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions related to privacy, data requests, unsubscriptions, or complaints, please reach out to us: